SufiBox | Buy Authentic Islamic & Halal Gifts Online India - Fashion, Electronics, Home & More, Sufi Box
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Shipping Policy

1. Shipping Coverage

SufiBox currently ships across India covering over 20,000 pincodes. Sufibox also ship globally. (attached global rate card)

2. Delivery Timelines

Standard delivery typically takes 3–7 business days in metro areas and 5–10 business days in non-metro areas, depending on the Seller's location and your delivery address. Exact estimates are shown at checkout and may vary for Fulfilled-by-SufiBox products with premium packaging and personalization of products.

3. Shipping Charges

Shipping charges, if applicable, are calculated at checkout based on order value, weight, and destination. Orders above a configured free-shipping threshold (see active offers and Coupon Terms) may qualify for free shipping.

4. Order Tracking

Once your order is dispatched, you will receive a tracking link via email, SMS, or WhatsApp to monitor delivery status in real time.

5. Seller-Fulfilled vs. Fulfilled-by-SufiBox

For Seller-Fulfilled orders, the Seller prepares the order and SufiBox arranges pickup and delivery through our logistics partners. For Fulfilled-by-SufiBox orders, our fulfilment centre manages packing, premium gift packaging, and dispatch directly.

6. Delayed or Lost Shipments

If your shipment is significantly delayed or appears lost in transit, contact customer support with your order ID; we will investigate with our logistics partner and offer a resolution, including a replacement or refund where appropriate.

7. Failed Delivery Attempts

If delivery fails due to an incorrect address or unavailability at the delivery location, our logistics partner will make further attempts as per their standard process; undeliverable orders after repeated attempts may be returned to origin, with refund processed as per our Refund Policy.

8. Contact

For questions about this document, contact SufiBox at [email protected] or +91 85888 06760, or write to us at Zephire, Office No 168, Topiwala Center, Goregaon West, Mumbai 400104, Maharashtra, India.